AgeCare / Careers / General Manager, AgeCare Seton | Full Time | Seton SE Calgary, AB

General Manager, AgeCare Seton | Full Time | Seton SE Calgary, AB

AgeCare — Vibrant Seniors Communities
We’re founded on the belief that all seniors are entitled to a rich quality of life, with the opportunity to live as independently as possible, and we’re looking for the very best to join us. If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, keep reading.

The Opportunity

As the General Manager of this Seniors Care Community, this position is responsible for ensuring the design and delivery of all non-care related services that are provided to the highest standards and aligned with the AgeCare philosophy and values. The successful candidate will provide the stewardship to ensure the delivery of services reinforce a ‘homelike’ environment and creates a sense of community through resident engagement. The successful candidate has an intimate understanding of a customer service culture and the leadership skills to ensure the implementation of this culture through a highly engaged and motivated workforce.

The successful candidate will have proven experience in operations management inclusive of; food services, facility management, hospitality and marketing.

Top talent, high standards

With 2,400+ employees across Canada, our team includes some of the best in the industry. You'll have the opportunity to apply your full education and experience and rise to your full potential.

A difference you can measure

We’re about improving the lives of those around us and making a difference, every day. You’ll build lasting relationships with team members and residents, learn their unique stories, and many will even feel like family.

Appreciation through and through

We don’t just employ our people — we celebrate them, we support them, and we recognize them for their amazing commitment to providing quality care and service. Your wow moments won’t go unnoticed.

About this General Manager, AgeCare Seton Role:

What you’ll do:

  • As colleagues, works with the Director of Care in the development, prioritization and implementation of the Community’s business planning goals
  • Has direct accountability for the oversight of Food Services, Housekeeping, Laundry, Maintenance and Marketing
  • Identifies, evaluates and monitors all service continuity risks related to non-care which includes, all housing and hospitality services inclusive of environmental and facility risks
  • Ensures the on-going evaluation of services through audits and surveys and identifies appropriate quality improvement initiatives
  • Provides contract management oversight and ensures service and compliance standards are met
  • Develops, reviews and monitors all non-care operating budgets and ensures the highest level of fiscal stewardship and innovation regarding the use of resources
  • Demonstrates and ensures a culture of safety for all residents, family, staff, volunteers and visitors
  • Inspires and fosters a collaborative team based on a culture of respect and inclusiveness and is aligned with AgeCare’s Mission, Vision and Values

What you’ll need:

  • Post-Secondary Education in Business Administration or a related discipline is preferred although combined education / experience will be taken into consideration
  • Minimum 5 years of management / leadership experience
  • Strong business acumen and demonstrated budget accountability
  • Strong ability to manage diversity of work force; resolve any conflict issues, and maintain a harmonious working environment
  • An ongoing focus on continuous improvement
  • General knowledge and understanding of functional areas of responsibility
  • Must possess excellent communication and organizational skills
  • Good working knowledge of computers (Word, Excel and Outlook)

Perks & Benefits

  • Job variety, no two days will be the same
  • Amazing residents with rich life stories
  • Being part of a growing organization focused on residents and employee engagement

Send us your cover letter and resume and don’t forget to tell us about yourself, and what your salary expectations are. We want to get to know you — what you’re passionate about, who inspires you and why you’d be an awesome fit for AgeCare?

We want to hear from you if you are a talented and motivated individual and embrace our guiding principles of:

  • Trust: We act with integrity and fairness
  • Respect: We treat everyone with dignity and kindness
  • Quality: We relentlessly pursue excellence in care and service
  • Teamwork: We uplift each other with positive energy and support

NOTE: In an effort to further protect our vulnerable residents as well as other employees and volunteers, AgeCare requires all new employees to produce a clear Vulnerable Sector Search prior to starting work. This search can be obtained through your local police service.

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