Frequently Asked Questions

(Q) What qualifications does your staff have?

(A) All AgeCare senior care communities meet or exceed the industry regulated requirements. Each facility has a Registered Nurse, and we maintain access to a host of health specialists and therapists. Our resident aides have all completed a course in residential care through a recognized college as a Licensed Practical Nurse (LPN) or Health Care Aide (HCA).

(Q) How do you welcome new residents?

(A) AgeCare senior care communities operate on the principle of providing our seniors with quality personal care in a “home-like” surrounding. Our best references are our residents (see testimonials), and each facility has a Resident Welcoming Committee to make our new residents feel completely at home with their new friends. Our friendly staff readily recognizes new residents and they make a point of introducing themselves and their service responsibilities. We all strive to make new residents feel that they are truly welcomed to their new home!

(Q)  What type of furniture can I bring?

(A)  Please strive to make your new home as comfortable as possible. Typically residents bring a dresser, chair, TV and or Stereo and their own pictures.  Also, small plants are welcome.  Personal bedding and other nice touches make it really feel like home.

(Q)  What should I bring for clothing?

(A)  It might be a good time to evaluate your current wardrobe - really look at each piece and make sure you still wear it.  Otherwise, it will just take up valuable space in your closet.  Also, it is important to bring good seasonal wear, as we do offer outings and outdoor programming within our courtyards.  Don't forget your hats - both winter and summer you are going to need them!

(Q)  What should I expect on moving day?

(A)  Moving day is a "big day", there is not other way to describe it.  Please expect to arrive mid-morning and you may set up the room in advance to your arrival.  This is coordinated through the staff at The Beverly and it is recommended that you have family stay with you, if possible, during those first few hours in your new home. Remember as well, there is paper work and other things that require attention on that first day.

Q) Are pets allowed?

(A) Pets are allowed subject to approval. Residents with pets are required to sign a “pet care contract” undertaking to provide all the care and responsibility for their pet. We always encourage families and friends with pets to bring them for visits, but we maintain pet-free zones also.

 

(Q) What if I require a special diet. Do you have a dietician on staff?

(A) All AgeCare senior care communities have a regional dietician consultant to regularly review our menus and their nutritional values. For a special dietary need, the dietician assesses the resident's requirements and recommends a prescribed diet, following-up regularly to ensure the special diet program is meeting the resident's needs.

 

Q) What type of “outings” do you offer your residents?

(A) Aside from regularly scheduled trips to the malls, bowling alleys, or just to go out for tea, occasionally arranged excursions to the museum or other municipal attractions and special events (parades, fairs, concerts) are featured. The recreational coordinators for each facility talk to the residents about their interests and organize activities around their response. The result could be a simple ride into the country or a picnic in a park.

 

 

 

 

 

 

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