(Q)
My mother requires a special diet. Do you have a dietician
on staff?
(A) All AgeCare senior care communities
have a regional dietician consultant to regularly review
our menus and their nutritional values. For a special dietary
need, the dietician assesses the resident's requirements
and recommends a prescribed diet, following-up regularly
to ensure the special diet program is meeting the resident's
needs.
(Q) What type of “outings” do you
offer your residents?
(A) Aside from regularly scheduled trips
to the malls, bowling alleys, or just to go out for tea,
occasionally arranged excursions to the museum or other
municipal attractions and special events (parades, fairs,
concerts) are featured. The recreational coordinators for
each facility talk to the residents about their interests
and organize activities around their response. The result
could be a simple ride into the country or a picnic in a
park.
(Q) What qualifications does your
staff have?
(A) All AgeCare senior care communities
meet or exceed the industry regulated requirements. Each
facility has a Registered Nurse, and we maintain access
to a host of health specialists and therapists. Our resident
aides have all completed a course in residential care through
a recognized college as a Licensed Practical Nurse (LPN)
or Personal Care Attendant (PCA).
(Q) Are pets allowed?
(A) Pets are allowed subject to approval.
Residents with pets are required to sign a “pet care contract”
undertaking to provide all the care and responsibility for
their pet. We always encourage families and friends with
pets to bring them for visits, but we maintain pet-free
zones also.
(Q) How do you welcome and orientate
new residents?
(A) AgeCare senior care communities operate
on the principle of providing our seniors with quality personal
care in a “home-like” surrounding. Our best references are
our residents (see testimonials), and each facility has
a Resident Welcoming Committee to make our new residents
feel completely at home with their new friends. Our friendly
staff readily recognizes new residents and they make a point
of introducing themselves and their service responsibilities.
We all strive to make new residents feel that they are truly
welcomed to their new home!
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