Dear Resident or Family Member,
We remain committed to providing updates to our residents, families, and staff at AgeCare. As such, we are providing weekly updates to keep you all informed on what is happening at our community and organization-wide.
These weekly updates will include:
These updates are sent Friday each week. We hope that you find them helpful.
Director of Care
At this time, there have been no new directives from the Chief Medical Officer of Health regarding changes to visitation at continuing care communities. We anticipate new directives regarding visitation will be released in the next few weeks. When this occurs, AgeCare will provide an explanation of these changes and the impact that they have on residents, families and our existing visitor restrictions.
Until that time, the current visitor restrictions remain in place. Only one essential visitor, who is attending to a resident who is dying, is allowed into our AgeCare communities.
Residents and families can continue to schedule virtual and outdoor in-person visitation sessions by contacting:
Deliveries of personal items and perishable foods
Many families are trying to stay connected with their loved one by sending thoughtful personal items, treats, snacks, and flowers. Items are sanitized before a team member delivers to the neighbourhood. We have more staff available during the week to make deliveries, including foods requiring prompt delivery, such as hot coffee or take-out. Weekend deliveries are limited and items are kept secure at reception until as staff member is available. Please consider weekday delivers whenever possible.
Measures to reduce the spread of COVID-19 are important as restrictions in the greater community begin to lift. Especially if you plan to visit your loved as an essential visitor, or for a scheduled outdoor in-person visit. Seniors remain highly vulnerable to the effects of COVID-19 with the risk of severe illness, hospitalization, and even death if they contract the virus.
We encourage all families and loved ones to think ahead about the actions that they are taking in their day-to-day lives to stay healthy and prevent the spread of COVID-19. To assist you with this, we have provided some information about the spread and survival of COVID-19 on surfaces, as well as important actions that you can take to prevent the spread.
COVID-19 is an infection of the nose, throat, and lungs and is most commonly spread from an infected person through:
It is not certain how long COVID-19 survives on surfaces, but it seems to behave like other coronaviruses. The virus may persist on surfaces for a few hours or up to several days, depending on different conditions such as temperature, the type of surface, and the humidity of the environment.
Activities that carry high risk are not recommended – even with physical distancing – including sharing food, drinks or utensils, sharing equipment, and direct physical contact or touch with people outside of your household.
The risk of COVID-19 may also be increased in certain public settings, such as public transit, shopping centres, spiritual and cultural settings, theatres, sports arenas, festivals, and conferences. Check the list of exposure locations to see if you may have been exposed to COVID-19.
Refer to the guidance on cleaning and disinfecting for more information.
Proper hygiene can help reduce the risk or spread of infection:
Physical-distancing is proven to be one of the most effective ways to reduce the spread of illness during an outbreak. This means making changes in your everyday routines to minimize close contact with others, including:
Wearing a non-medical mask or face covering while out in public is recommended when it is not possible to consistently maintain a 2-metre physical distance, particularly in crowded public settings, such as:
Please refer to the guidelines on wearing non-medical masks and how to make your own for more information.
To reduce your risk of exposure, avoid high-risk activities, limit unnecessary visitors in your home, and make limited trips to the store.
Perform a health check daily to determine if you are experiencing any symptoms (fever, cough, shortness of breath, sore throat, runny nose, generally feeling unwell).
If you think you might have COVID-19, or if you have been in close contact with anyone who has tested positive for COVID-19, use the Self Assessment Tool.
Some of the information in this update is courtesy of the Government of Canada.
The need to stay active, intellectually stimulated, and socially connected never ends – even during these unprecedented times. Our recreation team is working hard to create engaging activities to enrich the mind, body and spirit that maintain physical distancing.
This week we “Shout Out” to our Shawnessy team. They are our experts at welcoming new residents and their loved ones. They play a critical role in helping them adjust to their new environment and routine. They have the extra challenge of ‘14 days isolation’ for all new admissions and following PPE protocols. Since the start of COVID, they have welcomed 24 new people into their care. We are grateful for their dedication, compassion and teamwork. Thank you!