Dear Residents and Families,
We remain committed to providing updates to our residents, families, and staff at AgeCare. We are providing weekly updates to keep you all informed on what is happening in our community and organization-wide.
These updates are sent on Friday each week. We hope that you find them helpful. Thank you all for your continued support.
I hope this update finds you well. I know these past few months have been difficult, but we will get through it together. I just want to remind indoor and courtyard visitors that we require a minimum of 24 hours to book these visits. The required notice is in place based on our site risk assessment – it allows us to manage the flow of visitors in the screening area as well as on the neighborhoods (within the MAX people allowed in the building). It enables us to ensure that care staff are still able to provide the necessary care for Residents.
I know this can be a challenge, but we will do our best to work with Visitors so we can make it work for everyone. If you have a concern with the Visitation requirements, please contact the Resident Care manager responsible for your loved one’s neighborhood.
The receptionists are only following the guidelines they are given; they do not set the policies so please be kind to them as they have a very difficult and important role here at AgeCare Sagewood.
Residents living with dementia may be unaware of current events and have difficulty understanding why staff and loved ones have to wear Personal Protective Equipment (PPE). They often rely on things like body language and facial expressions to communicate, especially when their language is affected. Since masks cover a portion of your face, they may make visits more challenging.
To help reduce anxiety or confusion for residents living with dementia, and ensure you can communicate more effectively with your loved one, use these helpful tips:
The information above is courtesy of the Alzheimer’s Society of PEEL (Mississauga, Ontario). BSO Acute Care Team (ACT); by Caitlin Reidy, Behaviour Intervention Specialist, April 2020, MH LHIN
At AgeCare, we understand the important role friends and families play in the overall well-being of residents. While we know these visits look different during the pandemic, we have asked our very creative recreation teams to share some ideas on things you can do during your visits to make them more fun and meaningful.
There were so many suggestions that the AgeCare Communications Department have offered to put together a resource for families to draw from. They will be working on this for the next couple of weeks, but for now, here are a few suggestions for your next visit.
Do you have any activity suggestions? If so, we would love to share them. Email the AgeCare Communications Department at firstname.lastname@example.org.
We are happy to share that our recreation calendar is back, and many of our regular recreational activities in the community have resumed. Residents can participate in a variety of engaging activities that enrich the mind, body and spirit, while maintaining appropriate physical distancing.
With all of the changes that have been happening in the last few months you all have had to adapt sometime with little or no notice. This has not been an easy task, but you have met it head-on and made it work.
Please join me in saying a huge heartfelt thank you for being such a wonderful team. We could not have done it without all of you. THANK YOU!