Dear Resident or Family Member,
We remain committed to providing updates to our residents, families, and staff at AgeCare. As such, we are providing weekly updates to keep you all informed on what is happening at our community and organization-wide.
This week’s update includes:
These updates are sent Friday each week. We hope that you find them helpful. Thank you all for your continued support.
Director of Care
Yesterday, we communicated changes to our visitor restriction and outlined AgeCare’s new Safe Visitation Policy, which provides guidance for 3 types of visits, including Indoor Visits, Outdoor Visits, and End of Life (Palliative) Visits.
The Safe Visitation Policy was written to accommodate a less restrictive visiting policy that balances the care community, residents, family and loved ones collectively mitigating risk. The policy is intended to help people remain socially and emotionally connected in a safe and measured approach – as congregate living residents remain uniquely vulnerable to the effects of COVID-19.
While the visitor policy has moved from “Restricted Access” towards a “Safe Access” policy, we urge all families and loved ones to use extreme caution, to assess their own risk of unknown exposure to COVID-19, and consider the impact that such visitations may have on those who live and work in our communities. Our residents continue to be the most vulnerable to the effects of COVID-19 with the risk of severe illness, hospitalization, and even death if they contract the virus.
Visiting hours at AgeCare Walden Heights are between 10:00 am – 7:00 pm daily, seven (7) days per week.
To reserve your spot, call or email AgeCare Walden Heights – preferably 48 hours but at least 24-hours – before your visit, at WHconnect@agecare.ca or 403-873-4713.
The need to stay active, intellectually stimulated, and socially connected never ends – even during these unprecedented times. Our recreation team is working hard to create engaging activities to enrich the mind, body and spirit that maintain physical distancing.