Dear Resident or Family Member,
We remain committed to providing updates to our residents, families, and staff at AgeCare Walden Heights.
This week’s update includes:
Thank you all for your continued support.
Director of Care
While the broader community moves into phase 2 of the Alberta relaunch, our teams continue their diligent work to ensure the safety and wellbeing of all residents.
As Dr. Hinshaw, Chief Medical Officer of Health, reminded all Albertans in a recent update, “This virus is not gone. COVID-19 is still circulating in our communities and will do so for many months to come. With the increased opportunity for activities and gatherings, there is increased potential for all of us to be exposed to COVID-19.”
In the past couple of weeks, we have unfortunately seen additional COVID-19 outbreaks in other continuing care facilities in Calgary and Edmonton. Our focus at AgeCare remains the care and protection of residents who are at higher risk for severe outcomes from the disease. We must continue to work together and stay vigilant in these efforts to remain COVID-19 free.
At AgeCare Walden Heights, we continue to operate under many of our outbreak protocols, ensure all staff are following the screening protocols, and are monitoring the situation closely to ensure we are doing everything possible to prevent a potential spread.
We know that the past 3 months have been immensely challenging for residents and their families and appreciate all the support and kindness shown in our efforts. We know there has been much discussion in the province regarding the visitor restrictions and hope you all had the opportunity to attend the Telephone Town Hall hosted by Dr. Hinshaw and the Alberta Government.
To prevent any potential spread from the community at large into our buildings, visiting inside our AgeCare communities remain restricted to one visitor who is attending to a resident who is dying. We understand that these restrictions have been difficult, but the decision was made to save lives.
We continue to encourage all our family members to take advantage of our outdoor in-person and virtual visits led by our recreation team. These visits will help you to stay connected with your loved one and give residents a much-needed sense of comfort and reassurance during this difficult time.
To sign-up for one of these visits, please contact our Kerri Firmaniuk, Recreation Manager, at 587-349-6055 or firstname.lastname@example.org.
Thank you again for your continued support and for helping keep AgeCare Walden Heights COVID-19 free.
The need to stay active, intellectually stimulated, and socially connected never ends – even during these unprecedented times. Our recreation team is working hard to create engaging activities to enrich the mind, body and spirit, while ensuring residents can maintain appropriate physical distancing.
This week’s shout-out goes to the amazing Health Care Aides that are supporting the receptionist 11-7 daily by ensuring that screening is being done, that we are able to deliver residents items being dropped at the front for the residents and finally for the compassionate escort to and from palliative residents; rooms. Your presence and support to help keep our site healthy and safe is much appreciated!