The Care Worker

 I wake them up, I get them dressed,

 I brush their hair so they look their best

 I make their bed and wash their clothes.

 The little things that no – one knows.

 I hold their hands when they are scared,

 I talk to them when no – one’s there.

 I give them a friend when they are alone,

I treat them like family, like one of my own.

And when it’s time to save a life,

I keep my heart strong, and hold my head high.

I wait `til it’s over, when everything’s done,

When the house has gone quiet, the emptiness comes

So please don’t judge me, when you think I don’t care

 I look after your family, when you are not there.

Survey From the General Manager

2015 Worklife Pulse & Patient Safety Culture Survey Results

Annually, AgeCare staff share their options using the Worklife and Patient Safety Culture surveys as a part of our Accreditation process and continuous quality improvement.  Over 70% of our staff took the time to provide this valuable feedback.

AgeCare staff feels that they:

• Understand their job expectations.
• Would recommend AgeCare as a place to work.
• Think about ways to prevent safety incidents.
• Work in a climate that promotes resident safety.

AgeCare staff feel we can improve by:

•  Ensuring we recognize the good work our staff are doing.
•  Acting on staff feedback and letting them know what has been done.
•  Continuing to develop a culture of safety including a fair and consistent approach for evaluating what occurred when things go wrong and responding to the individuals involved.

Using the Results

• The Leadership Team will be reviewing and reflecting on this information to identify strategies to help us improve.
• Staff will have the opportunity to help provide a deeper understanding of the results through discussions at the sites and to inform priorities for action in their area of care.                       

How are we doing? 

WLP Overall Satisfaction	2013	2014	2015
Overall, how satisfied are you with your job?	85.4%	84%	78.9%

PSC Overall Satisfaction	2015	2014	2013	2012
Please give your organization an overall grade on  patient safety.	76.7%	76.7%	76.3%	68.1%

Paula Anderson – General Manager

Recreation News

September is here and the recent storm is a clear reminder that fall is on its way. However, we still have some warm days left in the forecast and we will be taking advantage of our final days of summer.

Our weekly Scenic Bus Outings are scheduled to drive to Deep Cove, Buntzen Lake, Barnet Marine Park, and to tie in with our Country Fair theme week we will visit Maplewood Farms and have a lunch outing at ABC Country Restaurant.

On September 19th come rain or shine to our Silver Fox Carnival and help us raise money for the Terry Fox Foundation. It is a family event hosted by staff and residents of Harmony Court. There will be a BBQ lunch and lots of carnival themed games by donation, with live music from 1:00 to 2:00 with Neil Harnett and a raffle draw at the end of the event. We are hoping to beat last year’s fundraising efforts and reach $2,000!

With many live musical performances we will be welcoming or newest residents with Chad Allan, celebrating this month’s birthdays with Steve Warner and enjoying our two Thursday evening Pub Nights first with Sheryl Greenfield and then Brian Zalo.

Our Theme of the Week will be a good old Country Fair! The Silver Fox Carnival event fits the theme nicely. The residents will be having some fun with Horseshoe throwing and Horse Racing, but first we will have to craft our straw hats to fit the part and make some apple pie. Special Lunch for this week will be corn dogs, veggie chili and mini donuts.

Have a great September.

Jessica Lemire – Recreation Manager

Download the Newsletter and Calendar

HC Care Centre Newsletter September 2015

HC Care Centre Wedgewood Calendar Sept 2015

HC Care Centre Rosewood Calendar Sept 2015