Message from Carol Law
I wanted to take the time to thank residents and families that had participated in the surveys that had taken place during the month of July. We had our annual AgeCare survey as well as that of the Health Quality Council which is completed approximately every three years and the results of which are made public. These are one of the ways that we are able to get feedback about changes you want to see, as well as what you would like us to continue to do.
We will continue to hold family meetings which take place monthly. It is our opportunity to meet families face to face and discuss what is happening in each of the departments. We also try to answer any outstanding questions and bring new information about what changes we are making at AgeCare Walden Heights. We have posted the time of each family meeting in the elevators and would like to invite all family members to attend. If there are specific topics you would like us to address please let us know. We are willing to bring in speakers that will discuss concerns that face our Residents and their families.
We had a great Stampede experience this year with recreation planning many activities as well as the hospitality team offering to BBQ lunches for Residents and staff that were interested. Let us hope that August provides us with continues opportunities to enjoy BBQ season and warm summer days.
Happy Summer Everyone.