Willowgrove, Ancaster
Resident Care & Services
AgeCare Willowgrove offers high quality, compassionate, resident-centered care. With a capacity of 169 licensed beds, the community is located in the welcoming community of Ancaster, a historic town in the city of Hamilton.
A Caring and Compassionate Team
We strive to offer our residents a quality of life that exceeds their expectations. Our team of dedicated health professionals offer high levels of support in residents’ daily routine, including morning and evening assistance, help with meals, bathing support, medication management, and much more.
Hospitality & Support Services
Our hospitality team works diligently to ensure our communities are clean and comfortable. Rooms will be cleaned weekly, and washrooms daily or as needed throughout the day.
Complimentary bedding, linens, and towels are provided and laundered by AgeCare. Families and loved ones have access to a washer and dryer for personal items such as clothing.
Other services obtained through community partners include pharmacy, laboratory services, dentistry, denturists, optometry, physiotherapy, occupational therapy, foot care, hospital, and diagnostic services. We also maintain close working relationships with Home and Community Care Support Services (HCCSS) and the Ministry of Long-Term Care (MLTC).
Services
Long-Term Care
A home-like setting for individuals with complex, unpredictable medical needs who are unable to remain at home or in a Supportive Living setting. A Registered Nurse Care Leader oversees all elements of resident care. They lead an interdisciplinary team that include Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Heath Care Aides (HCAs), Occupational Therapists (OTs), Physio Therapists (PTs), Recreational Therapists (RTs), and Social Workers.
Residence Contacts
Executive Director (Interim)
Brendan de Jeu
Brendan.deJeu@AgeCare.ca
905-304-6781 ext. 502
Director of Care
Isoken Ikpomwonba
Isoken.Ikpomwonba@AgeCare.ca
905-304-6781
Infection Prevention and Control Lead
Grace Valdez
Grace.Valdez@AgeCare.ca
905-304-6781 ext. 531
The Dining Experience
AgeCare residents often list the food as their favourite part of living here. Our Food and Nutrition Managers, Chefs and Dietitian plan menus with taste, nutrition, presentation and safety in mind – and meals are served in the comfort of a welcoming dining room. It is one of the many social gathering places in the community.
Meals are prepared fresh daily and include homemade soups, baked goods, and home-style options. They can be enjoyed in the dining room or served in the resident’s suite – it’s your choice.
- Meals are plated and served in our dining rooms
- A choice of delicious, nutritionally-balanced, chef-prepared meals served 3 times per day with beverages and snacks
- Guests are welcome to join for any meal
- Food textures to match chewing and swallowing abilities
- Mealtime assistance to help residents dine safely and comfortably
- Special event and holiday menus
Visiting with Your Loved One
Guests are welcome to visit at any time, day or night, and visitors are encouraged to drop in.
Visits may take place in the residents’ room or in one of our lounges. Family and guests are welcome to utilize the amenities and participate in any of our programs or events with their loved one.
Dining
Visiting family and friends are welcome to bring their own food or arrange for the kitchen to provide meals. Meal tickets can be purchased at a reasonable rate – please visit reception for more details.
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